
Prime CRM is a full-featured Customer Retention Manager and Operations Manager built for Prime Home Solutions. It provides comprehensive Sales and Operations tracking and metrics for Sales teams, Operations teams, and Management — consolidating multiple business workflows into a single modern web application.
Sole technical resource responsible for the full-stack development of the CRM from the ground up. Designed the database schema, built out the frontend dashboard and management views, implemented authentication and role-based access control, set up CI/CD pipelines with GitHub Actions, and managed DigitalOcean deployments. Also maintained the legacy FileMaker-based Customer Retention system during the transition period.